PlateUpAI

PlateUp's AI agent handles your WhatsApp reservations automatically — in Papiamento, English, and Spanish — 24 hours a day, 7 days a week, so you never miss a booking again.

Problem

Every unanswered message is a table someone else filled.
Your guests message at 9pm. Do you reply?
Missed bookings don't show up on your P&L. That's the problem.
Your best staff member doesn't work at 2am. Your new agent will.

Solution

Instant replies. Any hour. Any language.
Papiamento. English. Spanish. Or any other language. Automatically.
Confirmed. Calendared. Done. Without you touching anything.
From first message to confirmed booking in under 60 seconds. Boosting your empty tables and allows clients to be heard at any time

How it works

1. Guest messages your WhatsApp
Any time of day or night. In Papiamento, English, or Spanish. Exactly the way they already do.
2. Your agent replies instantly
Our AI collects their name, date, time, and party size through natural conversation. No forms. No apps. Just WhatsApp.
3. Booking confirmed automatically
Guest receives a professional confirmation. Your Google Calendar updates. A reminder goes out the day before. You did nothing.

Core Functions

1. AI-powered WhatsApp assistant that automates reservations, customer support, and guest communication for hospitality businesses.
2.Instantly handles bookings, menu recommendations, FAQs, and multilingual customer conversations 24/7.
3. Syncs reservations with Google Calendar, stores customer memory/history, and reduces missed bookings or slow replies.
4.Includes smart human handoff features to seamlessly transfer complex requests or VIP guests to staff when needed.

Pricing

1. Starter — AFL 99/month: Essential AI reservation booking and guest support for small businesses.
2. Growth — AFL 199/month: Higher conversation limits, customer memory, and advanced automation features.
3. Pro — AFL 360/month: Unlimited conversations, priority support, analytics, and premium AI capabilities.
All plans include WhatsApp integration, multilingual AI responses, and 24/7 automated guest communication.

Privacy

At PlateUp, we take customer privacy and guest data protection extremely seriously. All guest conversations and reservation details are handled securely and are only used to improve the customer experience and reservation process. No sensitive personal information, payment information, or private customer data is collected or stored by our platform. Our AI agents will never send unsolicited promotional messages or contact guests without prior interaction through WhatsApp. Reservation reminders are limited to the day before or the day of the booking, and guests can opt out of reminders or future communication at any time.

Opt-Out

Guests may opt out of future reminders or communications at any time by replying STOP or requesting removal directly through WhatsApp.

Human assistant

Our AI assistants are designed to support hospitality communication and may escalate conversations to human staff members when necessary.

PlateUpAI © 2026
Aruba-based AI hospitality automation platform
for any questions contacts us at: [email protected]
Privacy Policy
Terms of Service

Privacy Policy

At PlateUpAI, we take customer privacy and guest data protection extremely seriously. Our AI assistants are designed to support hospitality businesses while respecting customer communication preferences and privacy at all times.Guest Data & Reservation InformationGuest conversations and reservation details are handled securely and are only used to assist with reservations, customer support, reminders, and improving the guest experience. PlateUpAI does not collect or store sensitive personal information, payment information, or private financial data.WhatsApp Communication PolicyOur AI assistants will never send unsolicited promotional or marketing messages. Guests only receive responses after initiating a conversation through WhatsApp or interacting directly with the business.Reservation reminders are limited to the day before or the day of the reservation and are intended solely to support confirmed bookings and reduce missed reservations.Opt-Out PolicyGuests may opt out of future reminders or communications at any time by replying “STOP” or by requesting removal directly through WhatsApp.Human AssistanceSome conversations may be escalated to human staff members when necessary to ensure accurate support and better customer service.Data ProtectionPlateUpAI is committed to protecting guest information and maintaining responsible communication practices for all businesses using our platform.ContactFor any privacy-related questions or requests, please contact:[email protected]

Terms of Service

By using PlateUpAI and its AI-powered hospitality communication services, you agree to the following terms and conditions.Service DescriptionPlateUpAI provides AI-powered WhatsApp automation tools designed to assist hospitality businesses with reservations, guest communication, reminders, and customer support.Platform AvailabilityWhile we aim to provide reliable and uninterrupted service, PlateUpAI does not guarantee continuous availability or error-free operation at all times.Client ResponsibilityBusinesses using PlateUpAI are responsible for reviewing reservations, maintaining accurate business information, and ensuring compliance with local laws and hospitality regulations.Acceptable UsePlateUpAI may not be used for spam, unsolicited marketing, fraudulent activity, harassment, illegal activities, or misuse of WhatsApp communication systems.WhatsApp CommunicationOur platform is designed to respond to guests who initiate communication or interact directly with participating businesses. Promotional communication policies must comply with WhatsApp and Meta guidelines.Data & PrivacyPlateUpAI takes guest privacy seriously. Please review our Privacy Policy for information regarding how guest conversations and reservation information are handled.Human AssistanceCertain conversations may be escalated to human staff members when necessary to ensure service quality and accurate communication.Limitation of LiabilityPlateUpAI shall not be held responsible for indirect damages, missed reservations, communication interruptions, third-party platform outages, or business losses resulting from external service disruptions.Changes to ServicesPlateUpAI reserves the right to update, modify, or improve its services and pricing structure at any time.ContactFor any questions regarding these Terms of Service, please contact:[email protected]